Privacy Policy
Last updated: February 14, 2026
1. Introduction
Welcome to HatchHero! We are committed to protecting your privacy and handling your data in an open and transparent manner. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access the application.
2. Information We Collect
HatchHero collects the following information to provide you with incubation management services:
- Account Information: Your name and email address when you register for an account.
- Incubation Data: Information about your incubation batches including batch names, species, egg counts, incubation dates, temperature and humidity readings, candling records, and hatch outcomes.
- Brooder & Coop Data: Information about your brooders and coops including chick counts, mortality logs, health records, feeding schedules, and facility details.
- Financial Records: Income and expense data you choose to track within the application for your farming operations.
- Usage Data: Information about how you interact with the Application, such as features accessed and settings preferences.
- Feedback: Comments and ratings you provide about the Application.
Note: All data you enter is stored securely and is only accessible by you. We do not sell or share your personal or farm data with third parties.
3. How We Use Your Information
- Create and manage your account.
- Store and organize your incubation batches, egg tracking data, and farm records.
- Calculate incubation timelines, lockdown dates, and expected hatch dates based on species data.
- Send you email notifications about important incubation milestones.
- Generate reports and analytics about your incubation success rates and farm performance.
- Provide reminders for temperature and humidity checks.
- Store your uploaded photos for candling and hatch documentation.
- Improve the Application based on usage patterns and feedback.
- Respond to your support requests and inquiries.
4. Disclosure of Your Information
We do not sell, rent, or share your personal data or farm data with third parties for marketing purposes.
- Service Providers: We use trusted third-party service providers for hosting, email delivery, and application infrastructure (Base44 platform).
- Legal Requirements: We may disclose your information if required by law, court order, or government regulation.
- With Your Consent: We may share your information with third parties if you explicitly authorize us to do so.
5. Security of Your Information
- Encryption: All data transmitted between your device and our servers is encrypted using TLS.
- Access Control: Your data is protected by row-level security policies.
- Secure Storage: All data is stored on secure servers with regular backups.
- Authentication: Account access requires email verification and secure authentication.
6. Policy for Children
We do not knowingly solicit information from or market to children under the age of 13.
7. Your Rights Regarding Your Data
- Access: You can view all your data at any time through the Application.
- Export: You can export all your data in CSV or PDF format.
- Correction: You can edit any of your information directly within the Application.
- Deletion: You can delete individual records or your entire account from the Profile page.